Resources & Documents

This page contains information regarding products and eligibility that you might find helpful.

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General Resources

Important benefits information can be found under this Resources page.  In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits quesitons, and Annual Open Enrollment assistance.  Trained Benefits Specialists are available to answer your questions by calling (855) 481-1489.

State Health Benefit Plan (SHBP)

Locating an In-Network Provider

To locate an In-Network Provider, click the link below for the applicable carrier.

Contact SHBP

Contact State Health Benefit Plan at (800) 610-1863 or visit the State Health Website.


Contact LiveHealthOnline (Telemedicine)

Contact LiveHealthOnline at (888) 548-3432 or visit the LiveHealthOnline Website.

Dental - Cigna

Locating an In-Network Provider

To locate a participating Cigna provider, visit  Select the Total DPPO Network and then follow the search instructions.

Contact Cigna

Contact Cigna at (800) 244-6224 or visit

Vision - MetLife

Locating an In-Network Provider

To locate a participating MetLife provider, visit and choose "Find a Vision Provider," and a network drop down box will display.  Select the "MetLife Vision - VSP Choice" Network, enter your location, and click submit.


Contact MetLife Vision

Contact MetLife at (855) 638-3931 or visit

Sick Leave and Disability

Contact The Hartford

Contact The Hartford at (866) 547-9124 or visit  The disability policy number is 681149.

Cancer Plus Critical Illness

How to File a Wellness Claim

You can file a wellness claim by calling Voya at the number, or online at  The necessary information is below.

  • Group Number: 62981-2
  • SSN
  • Provider Name
  • Date of testing
  • Type of testing done


Contact Voya Financial

Contact Voya Financial at (888) 238-4840 or visit

Life Insurance

Portability and Conversion Forms

You have the opportunity to continue your life insurance benefit should you terminate employment with Whitfield County Schools.  You may either port your policy to an individual term life plan or convert your policy to a whole life plan upon termination.  Additional information regarding these two options may be obtained by contacting The Hartford.

To apply, submit the Portability or Conversion forms to The Hartford within 31 days of your employment termination date in order to ensure your coverage can continue.  


Contact The Hartford

Contact The Hartford at (800) 331-7234 or visit

Identity Theft

Contact ID Watchdog

Contact ID Watchdog at (800) 970-5182 or visit

Retirement & Savings

For questions or additional information, contact the applicable carrier below.

Employee Assistance Program (EAP)

Travel Assist

The Hartford also provides a Travel Assistance benefit which gives you access to resources while traveling. When the unexpected happens far from home, it is important to know whom to call for assistance.  With a presence in 200 countries and territories around the world, they are available to help anywhere, anytime.


Contact The Hartford

Contact The Hartford at (800) 964-3577.