Resources & Documents
This page contains information regarding products and eligibility that you might find helpful.
Can't find what you're looking for? Email us at benefits@wcsbenefits.com.
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General Resources
Important benefits information can be found under this Resources page. In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits quesitons, and Annual Open Enrollment assistance. Trained Benefits Specialists are available to answer your questions by calling (855) 481-1489.
State Health Benefit Plan (SHBP)
Locating an In-Network Provider
To locate an In-Network Provider, click the link below for the applicable carrier.
Contact State Health Benefit Plan at (800) 610-1863 or visit the State Health Website.
Contact LiveHealthOnline (Telemedicine)
Contact LiveHealthOnline at (888) 548-3432 or visit the LiveHealthOnline Website.
Flexible Spending (FSA)
Healthcare FSA Reimbursement
Click here to go to the Medcom website.
Contact Medcom
Contact Medcom at (800) 523-7542, option 1 or via email at medcomreceipts@medcombenefits.com.
2024 Dental - Cigna
Locating an In-Network Provider
To locate a participating Cigna provider, visit www.cigna.com. Select the Total DPPO Network and then follow the search instructions.
Contact Cigna
Contact Cigna at (800) 244-6224 or visit www.cigna.com.
Pet Insurance
For more information on Whitfield County Schools Pet Insurance plans, please visit: https://mc9bsj012b7g46tfb-zv-r51-s74.pub.sfmc-content.com/f1wk1rnyj4s
2025 Dental - MetLife
MetLife Dental | 1-800-438-6388
To Locate an in-network provider, visit metlife.com/dental and click on "Find a Participating Dentist", then select "PDP Plus" in the search instructions.
Vision - MetLife
Locating an In-Network Provider
To locate a participating MetLife provider, visit www.metlife.com and choose "Find a Vision Provider," and a network drop down box will display. Select the "MetLife Vision - VSP Choice" Network, enter your location, and click submit.
Contact MetLife Vision
Contact MetLife at (855) 638-3931 or visit www.metlife.com.
Sick Leave and Disability
Contact The Hartford
Contact The Hartford at (866) 547-9124 or visit www.thehartford.com. The disability policy number is 681149.
Cancer Plus Critical Illness
How to File a Wellness Claim
You can file a wellness claim by calling Voya at the number, or online at www.voya.com/claims. The necessary information is below.
- Group Number: 62981-2
- SSN
- Provider Name
- Date of testing
- Type of testing done
Contact Voya Financial
Contact Voya Financial at (888) 238-4840 or visit www.voya.com.
Life Insurance
Portability and Conversion Forms
You have the opportunity to continue your life insurance benefit should you terminate employment with Whitfield County Schools. You may either port your policy to an individual term life plan or convert your policy to a whole life plan upon termination. Additional information regarding these two options may be obtained by contacting The Hartford.
To apply, submit the Portability or Conversion forms to The Hartford within 31 days of your employment termination date in order to ensure your coverage can continue.
Contact The Hartford
Contact The Hartford at (800) 331-7234 or visit www.thehartford.com.
Group Legal
Contact ARAG Legal
Contact ARAG Legal Plans at (800) 247-4184 or visit http://www.ARAGlegal.com/plans?access_code=18471wcs.
Identity Theft
Contact ID Watchdog
Contact ID Watchdog at (800) 970-5182 or visit www.idwatchdog.com.
Retirement & Savings
For questions or additional information, contact the applicable group below.
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Teacher's Retirement (TRS) at (800) 352-0650 | TRS Member's Guide
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Public School Employees Retirement (PSERS) at (800) 805-4609 | PSERS Handbook
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Corebridge Financial: (800) 426-3753 / Financial Representative: Terry Akins at (706) 313-3850 | terry.akins@aig.com
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Supplemental 403(b) and 457(b) plans
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Modern Woodman: Lynn Henderson at (706) 226-0800 | lynn.f.henderson@mwarep.org
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Supplemental Roth IRA plans
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Horace Mann Investors: (770) 334-2184
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Supplemental Roth IRA plans
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Path 2 College at (877) 424-4377 | www.Path2College529.com
Employee Assistance Program (EAP)
Travel Assist
The Hartford also provides a Travel Assistance benefit which gives you access to resources while traveling. When the unexpected happens far from home, it is important to know whom to call for assistance. With a presence in 200 countries and territories around the world, they are available to help anywhere, anytime.
Contact The Hartford
Contact The Hartford at (800) 964-3577.
