Open Enrollment
is MonDAY, October 17th -
FriDAY, November 4th

Important Open Enrollment Information

Open Enrollment is from Monday, October 17 through Friday, November 4, 2016.  Open Enrollment ends on Friday, November 4, at 11:59 p.m.

  • The Benefit Service Center hours are Monday - Thursday 8:00 am – 6:00 pm and Friday 8:00 am – 5:00 pm.
  • Elections are effective on January 1, 2017 and the first deductions are taken in December.


  • Although you are not required to complete an active election for medical to carry forward to 2017, Open Enrollment is a great time to access the SHBP enrollment portal to review your enrollment information and print a Confirmation Statement for your records.
  • If you do not enroll, your medical benefits (including tobacco surcharge if applicable) will carry forward to 2017.


  • All 2016 benefits (including FSA) will continue in 2017 if you do not complete an election.  We encourage you to review your options and life insurance beneficiary information at this time.


  • Your TriCare Supplement plan will carry forward if you do not go online and enroll for next year.


Enrollment Instructions

Enrollment is NOT required for 2017.


  • Log on to You will likely need to reset your password. Be sure to print and retain your
  • SHBP Confirmation Statement once you have completed your medical enrollment for 2017.


Call the Benefits Service Center at 1-855-481-1489 or access

  • Telephonic Enrollment: The Whitfield County Schools Benefits Service Center is available Monday – Thursday from 8 am - 6 pm and Friday from 8 am - 5 pm. Speak with a trained Benefits Specialist who will answer your benefits questions and complete your enrollment. English and Spanish Benefits Specialists are available to assist you.
  • On-Line Enrollment: Access All passwords have been reset for 2017. Click on “First Time User? Forgot your Password” link. Enter personal information as requested and create your case-sensitive password. Then, you will return to the login screen. Enter your Social Security Number as your UserID, and enter the case-sensitive password you created. 

You will receive a Confirmation Statement via email following completion of your enrollment.


What’s Changing for 2017


  • There are no changes to the deductibles, copays, or coinsurance
  • For 2017, the medical plan premiums have an overall increase of 2.5%. The increase or decrease depends on plan and coverage level.

Other 2017 SHBP Updates

  • Healthways will remain your wellness vendor, and your incentive credits will carry forward to 2017  --even if you change your medical plan.



  • You will see a slight premium increase based on the plan utilization.


  • There are no changes for 2017.
  • If you do not complete an enrollment election, your current FSA election will continue to 2017


  • You may elect new or additional disability coverage during Open Enrollment with no health questions.

Critical Illness

  • Remember, this plan includes a $50 reimbursement for covered health screenings. 

ID Theft

  • ID Watchdog Identity Theft is replacing the current ID Theft plan.
  • The New ID Watchdog plan has extensive protection for you and your family, as well as lower premiums.